Last Updated: 27th May, 2026
Welcome to the Privacy Policy of Anju Cleaning Services (“Company”, “we”, “our”, or “us”).
Anju Cleaning Services is committed to protecting your personal information and respecting your privacy. This Privacy Policy explains how we collect, use, store, process, and protect your personal data when you use our services, website, WhatsApp communication, social media pages, or any other platform operated by us (collectively referred to as the “Platform”).
By accessing or using our services, you agree to the terms of this Privacy Policy.
Anju Cleaning Services
Registered Address:
Abbas Nagar, near TVS Showroom, Jail Rd., Jorhat - 785001
This Privacy Policy applies to:
Customers using our cleaning and maintenance services
Visitors to our website or social media platforms
Individuals communicating with us through phone, WhatsApp, email, or other channels
By using our services, you consent to the collection and use of your information in accordance with this Policy.
We may collect the following types of information:
Including but not limited to:
Name
Mobile number
Email address
Residential or business address
Location details
Including:
Booking history
Type of services requested
Payment details
Service preferences
Customer feedback and reviews
When you access our website or digital platforms, we may collect:
IP address
Browser type
Device information
Date and time of access
Website usage data
We may store:
Call records
WhatsApp chats
Emails
Customer support communications
for quality assurance, dispute resolution, and training purposes.
We collect information through:
Direct customer interactions
Service bookings
Phone calls and WhatsApp messages
Website forms
Customer reviews and feedback
Social media interactions
Automated technologies such as cookies and analytics tools
Your information may be used for the following purposes:
To provide and manage our services
To confirm and schedule bookings
To process payments
To communicate service updates
To improve customer experience
To respond to customer queries and complaints
To send promotional offers and updates
To maintain safety and security
To comply with legal obligations
To improve our business operations and service quality
By using our services, you agree that Anju Cleaning Services may contact you through:
Calls
SMS
Push notifications
for service-related updates, promotional offers, discounts, and business communication.
You may request to opt out of promotional communications at any time.
We do not sell your personal data to third parties.
However, we may share information with:
Our employees and service professionals
Payment processing providers
Technology and hosting service providers
Marketing and analytics partners
Government authorities or legal agencies when required by law
All such sharing shall be limited to legitimate business or legal purposes.
We implement reasonable security measures to protect your personal information from:
Unauthorised access
Misuse
Loss
Disclosure
Alteration
However, no method of digital storage or transmission is completely secure, and we cannot guarantee absolute security.
Customers are responsible for:
Providing accurate information
Maintaining confidentiality of any account credentials
Informing us about changes to their contact information
Anju Cleaning Services shall not be responsible for issues arising from inaccurate or incomplete information provided by customers.
Our website or digital platforms may use cookies and similar technologies to:
Improve user experience
Analyse website traffic
Store customer preferences
Enhance website functionality
Users may disable cookies through browser settings; however, certain features may not function properly.
Our Platform may contain links to third-party websites or services.
Anju Cleaning Services is not responsible for the privacy practices or content of third-party websites.
Users are advised to review the privacy policies of such external platforms separately.
During or after service, our team may capture photographs or videos of the work performed for:
Quality assurance
Training purposes
Marketing and promotional activities
We aim to avoid capturing personal or sensitive customer information.
Customers who do not wish photographs or videos to be taken must inform us before the service begins.
We retain customer information only for as long as necessary for:
Service delivery
Customer support
Legal compliance
Business operations
Dispute resolution
After this period, data may be deleted, anonymised, or securely archived.
You may request:
Access to your personal data
Correction of inaccurate information
Deletion of your data where legally permissible
Opt-out from promotional communications
Requests may be sent to our contact details provided below.
Our services are not intended for individuals under the age of 18.
We do not knowingly collect personal data from minors.
We may disclose personal information if required:
By law
By court order
By government authority
To protect our legal rights
To prevent fraud or illegal activities
Anju Cleaning Services reserves the right to update or modify this Privacy Policy at any time.
Changes become effective immediately upon publication or communication.
Customers are encouraged to review this Policy periodically.
For any questions, complaints, or requests regarding this Privacy Policy, please contact:
Anju Cleaning Services
Abbas Nagar, near TVS Showroom, Jail Rd., Jorhat - 785001
Phone: +91 7600976081
Email: anjucleaningservicesofficial@gmail.com
By using our services, website, or communication channels, you acknowledge that you have read, understood, and agreed to this Privacy Policy.
